Online TechhelpDesk Products

Privacy Policy

At Tech Help Desk, accessible via cart.techhelpdesk.com, protecting the privacy of our visitors is one of our top priorities. This Privacy Policy outlines the types of information we collect and record at Tech Help Desk, as well as how we use that information.

If you have any questions or need further information about our Privacy Policy, please don’t hesitate to contact us.

This Privacy Policy applies solely to our online activities and is valid for visitors to our website regarding the information they share and/or collect on Tech Help Desk. It does not apply to any information collected offline or through channels other than this website.

Consent

By accessing and using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

Information we collect

When we ask you to provide personal information, we will clearly explain what information is being requested and the reason for the request at the time of collection.

If you contact us directly, we may collect additional information about you, such as your name, email address, phone number, the content of your message and any attachments, as well as any other information you choose to provide.

When you register for an account, we may ask for your contact information, including details such as your name, company name, address, email address, and phone number.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
To enhance your experience, we continually work to improve, personalize, and expand our website based on your feedback, preferences, and usage patterns.
To better understand and analyze how you interact with our website, we may collect usage data to help us improve functionality, optimize user experience, and deliver more relevant content.
To develop and enhance new products, services, features, and functionality that better serve your needs and expectations.
To communicate with you—either directly or through our partners—for purposes such as customer support, providing updates and other website-related information, and delivering marketing or promotional content.

Log Files

Tech Help Desk follows standard practices for using log files. These files record visitors' activity when they access our website—a common practice among hosting providers and part of their analytics services. The data collected through log files may include your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), date and time of visit, referring/exit pages, and the number of clicks. This information is not linked to any personally identifiable data. It is used solely for analyzing trends, administering the site, tracking user behavior, and gathering demographic insights.

Cookies and Web Beacons

Like most websites, Tech Help Desk uses “cookies” to enhance your browsing experience. These cookies store information such as visitors’ preferences and the specific pages visited on our website. This data helps us tailor our website content to match visitors’ browser types and other relevant details, ultimately optimizing and personalizing the user experience.

Advertising Partners Privacy Policies

You may refer to the list below to view the Privacy Policies of each of Tech Help Desk’s advertising partners.

Third-party ad servers or ad networks may use technologies such as cookies, JavaScript, or Web Beacons in the advertisements and links that appear on Tech Help Desk. These technologies are sent directly to your browser and automatically receive your IP address when this happens. They are used to evaluate the effectiveness of advertising campaigns and/or to personalize the advertising content you see across different websites.

Please note that Tech Help Desk has no access to or control over the cookies used by third-party advertisers.

Third Party Privacy Policies

Tech Help Desk’s Privacy Policy does not extend to other advertisers or external websites. Therefore, we recommend that you review the Privacy Policies of these third-party ad servers for more detailed information about their practices, including instructions on how to opt out of certain options.

You can choose to disable cookies through your individual browser settings. For more detailed information on cookie management, please refer to the help sections or official websites of your specific web browser.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), California consumers are entitled to certain rights, including but not limited to the following:

Request that a business collecting a consumer’s personal data disclose the categories and specific pieces of personal information it has collected about them.

Request that a business delete any personal information it has collected about the consumer.

Request that a business that sells personal data refrain from selling the consumer’s personal information.

If you make a request, we have one month to respond. To exercise any of these rights, please contact us using the information provided below.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request a copy of the personal data we hold about you. We may charge a small fee to cover the cost of providing this service.

The right to rectification – You have the right to request that we correct any inaccurate information we hold about you. You also have the right to request that we complete any incomplete information.

The right to erasure – You have the right to request that we delete your personal data, subject to certain conditions.

The right to restrict processing – You have the right to request that we limit the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain circumstances.

The right to data portability – You have the right to request that we transfer the personal data we have collected to another organization, or directly to you, under certain conditions.

If you submit a request, we will respond within one month. To exercise any of your rights under the GDPR, please contact us using the details provided below.

Children’s Information

Protecting children while they use the internet is another important priority for us. We encourage parents and guardians to be actively involved in their children’s online activities by observing, participating in, monitoring, and guiding their behavior.

Tech Help Desk does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child has provided such information on our website, we strongly encourage you to contact us immediately. We will make every effort to promptly delete the information from our records.